Shipping & Delivery Policy
At JacketMania, we know how exciting it is to receive your new jacket fast and hassle-free. That’s why we’ve partnered with top-tier courier services like FedEx, DHL, and Skynet to ensure secure and timely delivery of every order.
Free Shipping – Worldwide
We offer free shipping on all orders to the USA, UK, Canada, and worldwide. No hidden fees or delivery charges – just a smooth shopping experience from start to finish.
Remote Area Shipping
For deliveries to remote or outlying regions, shipping times and availability may vary. However, rest assured – we will dispatch your package through reliable courier partners to guarantee secure and timely delivery.
Duties & Local Taxes
Please note:
- Customers are responsible for any local duties or import taxes applicable in their country.
- If you refuse to pay customs or taxes, or fail to respond, no refunds or exchanges will be granted.
- Unclaimed packages may be destroyed or returned by customs without liability on our part.
💡 To avoid surprises, we recommend checking local customs policies before placing your order.
Estimated Delivery Timeline
🕒 Off-Season (Regular Times)
- Processing Time: 1–2 business days
- Shipping Time: 3–7 business days
🔥 Peak Season (Sales or Holiday Periods)
- Processing Time: 1–3 business days
- Shipping Time: 5–10 business days
We’ll keep you updated by email every step of the way.
Delivery Terms & Conditions
- Orders are shipped to the address provided at checkout.
- Please double-check your shipping details before submitting your order.
- Signature confirmation may be required for high-value items.
- Once shipped, we cannot reroute packages or update addresses.
- Customs delays, weather disruptions, or other external factors may occasionally cause delays.
Lost or Stolen Packages
If your package shows as delivered but not received, contact us immediately at support@jacketmania.com. We will assist in contacting the courier to investigate and resolve the issue.
Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number to track your package directly through the courier’s website.
Contact Us
For questions or concerns about shipping and delivery, reach out to us at:
📧 support@jacketmania.com